History

Heat Pump Air Conditioning Ltd (HPAC) was established in 1986, originally as Temperature Maintenance Ltd, and has now grown to be a local market leader for residential and commercial heating, ventilation, and air conditioning systems and associated after sales servicing.
HPAC is proudly a locally owned and operated business with local investment support and a permanent staff of 26.
In 1986 the core business was with the commercial refrigeration industry but as this market began to decline HPAC shifted focus to the burgeoning heating and cooling market. Rapid advances in technology have now made available a heating and cooling product with outstanding environmental and economical credentials which sees HPAC well positioned in today’s eco conscious and cost focussed marketplace.

In the late 1980’s the company was one of the key players in establishing heat pump technology as a clean, economical alternative to the Christchurch heating and cooling market, utilising well known and trusted brands such as Temperzone, Carrier, Toshiba, Mitsubishi Electric and Sanyo.

Daikin established themselves in the NZ market in the early 1990’s and were quick to recognise the success and ongoing potential of HPAC and subsequently invited the company to become one of the first Daikin Dealers in New Zealand - a partnership that has gone from strength to strength ever since.

HPAC is currently the number 1 Daikin Dealer in New Zealand and as a result the business is able to leverage products and pricing to our customer’s advantage.

As the Heat Pump and Air Conditioning market grew and diversified through the 1990’s the business was re-positioned to move with these changes.
This required significant investment in the company infrastructure with the culmination of relocating to larger, more prominent premises on Blenheim Rd, and the re-branding of the business to the current name of Heat Pump Air Conditioning Ltd.

The expansion of the business has been a critical move to meet the growing HVAC industry needs and has resulted in the development of specialist skills in the areas of heating, cooling, ventilation, heat recovery, heat pumps / hot water heat pumps and complete system design.

As the business grew and cemented its reputation as the local market leader it has been able to attract key people from within the industry which has resulted in a team with extensive product knowledge and an exceptional skill base throughout the entire business.

HPAC is equally adept at the smallest domestic installation right through to designing and installing of systems for the most complicated multi-story building, laboratory, low and high occupancy offices, schools, banks, hotels, or any other premises requiring heating / ventilation / air conditioning.
Involvement with manufacturing industry is also strong with HPAC having installed and serviced numerous process cooling systems for industry ie printing, wineries etc.

Heat Pump Air Conditioning Ltd prides itself in using only the highest quality products and materials supported by highly qualified installers, service people, and sales consultants, at highly competitive pricing.
Many of the current staff members have had years of industry experience in designing, installation, and servicing and their meticulous, high calibre work is the foundation of the business’s ongoing outstanding reputation.

Our service department we believe is second to none and HPAC can service almost any equipment, from the smallest split systems to large high rise building control plant (ie chillers, boilers, and cooling towers).
With over 22 years of industry experience our Service Manager (Ian Wickins) is one of the best in the business.
Ian is backed up John Kelly (Director / Engineer) with 37 years industry experience. With this combination we will find a solution to any technical issue whether it be in computer controls, repairing, or sourcing replacement plant.
Our years in the industry have seen us build a close rapport with a diverse range of service providers associated with the industry ie electronic controllers, cooling tower chemical monitoring, plumbing services, boiler servicing etc. 
The skills and knowledge of the HPAC service team are also well recognised by our equipment suppliers who have used HPAC as the 1st choice for a local service agent for many years and call on HPAC to resolve other companies’ technical and disputed problem jobs.
HPAC currently has in place over 150 commercial service contracts ranging in size from small businesses to high profile corporate and government departments.

After every installation all clients are shown how to operate their equipment in a manner best suited to their individual needs and we gladly provide ongoing support on any operational enquiries.
Commercial installations are supported by a 24hr call out service and phone support.

Health and Safety of our staff and clients is a priority focus for the business, both on site and at shop floor level. Our procedures and processes are regularly monitored and improved via a continuous improvement program wherever possible to help ensure that the business runs under a ‘No Harm’ philosophy.
Health and Safety audits are commissioned on an annual basis by an independent 3rd party and the most recent audit has seen the business achieve a Workplace Safety Management Practices Secondary Level ACC rating.
All installation and service staff hold Site Safe Passports and the company is a ‘Site Safe’ member.

HPAC recognises our responsibility to prevent pollution in all parts of our operation, to safeguard the environment, and take positive steps to minimise the environmental impacts of our operation.
We aim to comply with all applicable legislation, regulations and industry codes of practice, and seek to implement good practice throughout the business and associated sub-contractors.

HPAC is passionate about sustainable energy use and actively seeks out new energy efficient technology with the aim of bringing any new advances to market in the shortest possible time for the consumers benefit.

The ongoing success and growth of Heat Pump Air Conditioning Ltd will be intimately tied to our ongoing passion and investment in Research and Development. As new technologies become available HPAC is regularly the 1st of the early adopters and with a true Kiwi ‘#8’ attitude the business often pushes the established boundaries to create truly innovative and world class solutions.

HPAC has a strong history of innovation which is driven from a senior level throughout the business and it is this culture that will see HPAC continue to innovate, adapt, and succeed in the years ahead.

Heat Pump Air Conditioning Ltd has an outstanding sales team who have an intimate equipment and installation knowledge which is the product of years of experience and exposure to an extremely diverse marketplace. Armed with this knowledge and experience the sales team are able to provide the best possible solutions to any situation and will design a system to perfectly suit the client’s needs, whether this be for new buildings, refurbishments, or add-ons to existing premises. The sales team is supported by experts in ducting design and electrical engineering to ensure best practices are always followed and that all systems are fit for purpose to deliver the desired outcome.

Heat Pump Air Conditioning Ltd is uniquely positioned to provide world class heating, ventilation, and air conditioning solutions to almost any design brief.

As a market leader HPAC has immediate access to new technologies as they become available and enjoys the support and privileges of the strong dealer partnerships we share with our key suppliers.

Our after sales servicing is second to none which ensures the maximum life and efficiency of the equipment is realised, thus maximising the clients Return on Investment.
HPAC is proud to be a provider of environmentally friendly and economically responsible heating, cooling, and ventilation equipment to Canterbury for the past 22 Years.